Please email to contact Christopher Angus: firstname.lastname@example.org
I sent an e-mail to cancel my subscription, and the money was still taken from my account, and when i called them two days later to ask why, i was then told someone will call me back, and nobody did. Today, Tuesday 19th Feb, i made two further calls to them, and was told told no e-mail was received, and when i asked to speak to a supervisor or manager, they would not give me a name, and that no refund will be available to me.
When i asked to speak with Alexander King i was told he nolonger works for them, so i asked for whoever is now in charge of their customer services, and was told someone called Ali, and when i asked for his full name and e-mail address, i was told i cannot have his name, and he doesn’t have an e-mail address, so when i asked how can the head of customer service not have an e-mail address i was told there’s nothing they can do.
Below is a copy of the sent e-mail.
I hope you can advise on the next course of action please.
14/02/2013 Reply ▼Reply
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Hide details Angus Williams Angus Williamsvincy1964@hotmail.co.uk
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From: Angus Williams (firstname.lastname@example.org)
Sent: 14 February 2013 18:49:07
My subscription needs to be cancelled with immediate effect.
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